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I play candy crush with 2 cellphones and desktop, but now they are not in the same level, I use one of my cellphone play to level 19701, but my other cellphone and desktop still stay in level 19685, can it be fix to the same level ?
Are both devices updated to the latest update of the game? If not that might explain the discrepancy. Are you quite sure that you were online and connected to the Server when you played those levels? You also need to close the app on one device before opening it on the other for them to synch properly.
Hi and Welcome to the King Community
Thank you for the feedback,To sync Candy Crush progress between devices, connect your game to a King account or Facebook on your original device. Then, log into the same account on your new device
Please check also this page Here
Hello @waimantam4232🤗 Welcome back to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
You are not alone! We have received more complaints couple of days ago, and it was reported to the Candy Studio team. They are working on a fix! Please keep an eye on this👇thread for any updates on the issue and/or talk with other players… (click on "View post")!
If you have further questions, please type below🍫🍬🍫
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
