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I can't login into my old acc! What's happening?!!! I got a message from Facebook about old acc Yorben_Goeree has been hacked by hacker. I am so angry at hacker π‘
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Hi @Yorbenboy1993 π
Thank you for reaching out and letting us know. Iβm really sorry to hear whatβs happened and I can understand how upsetting and alarming this must feel, especially with others in the Community noticing something seemed off.
I want to reassure you that we take the security of Community accounts very seriously. It shouldn't be possible for someone to access another player's profile like this, and we absolutely agree that something here doesnβt seem right.
We're currently investigating what may have happened with the Yorben_Goeree account and how this situation came about. We'll follow up with you once we know more, and thank you again for bringing it to our attention.
Appreciate your patience while we look into it πββοΈ
Ok, I'll ask to @QueenB for me old acc back. So not than can I use this new acc BUT less online.
So was I! It's quite scary and a terrible loss when you have given so much to this community. It gave me the creeps. It's a really horrible thing to happen to someone.
@QueenB is there any way to help the real owner of the hacked account?
Hi Christine, thank you for the support, I am so shocked. I saw the hacker has the password and username are been changed!
Hi Yorben! Yes, we did note the account was hacked. I was hoping QueenB would have been able to inform you somehow before deleting the entire account. I did point it out at the time that it would be a shame to delete the account given you have been such a long standing member of this community. It was a person who called themselves EriktheHacker and he posted everywhere with rude comments. Maybe you could ask @QueenB if there is still a record of the account and if it can be brought back.
I did try!
