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I keep getting game freeze with "page unresponsive " Especially annoying when I've just bought and spent coins to advance extra moves in a game - Now every time I play - I get game freeze when using a special candy in a match - soooooo frustrating!
Let me know if you have trouble getting a reply!
I already have contacted support!
Waiting for a reply, so I thought I'd ask if anyone else has same issues
Hi @DebsB and welcome to the Community!
I am sorry to hear that you are having constant issues with your game freezing when using special candies. Could you please Contact Support directly so that we can look further into this.
Thanks!
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…