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Comprei barra de ouro e não chegou no meu jogo
Hello @vanessajf and Welcome to our Community! I am sorry to hear you did not receive your purchase. We have a specific process for notifying Customer Support about missing purchases. The relevant article in our Help Center can be found by tapping 👉HERE👈. Expand the "My Purchases" topic and select the tab for your specific device. Then tap on the most appropriate topic from the list, and follow the directions to report your issue.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
