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Android phone. Just stays on the King screen
Hello @Kdubs4 and Welcome to our Community!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following standard troubleshooting steps:
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data โ your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Hello @Kdubs4 and Welcome in the Farm Community
Sorry but this is Farm Heroes Saga Community, but don't worry I ask to move your question in the Candy Crush Community
Have a nice day ๐๐
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Hi everyone, Weโve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when itโฆ
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donโt, here's a quick explanation: ๐ Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyโreโฆ
Welcome to the Community ๐ If youโre having trouble with your game, whether itโs missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center ๐ Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toโฆ
