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Android phone. Just stays on the King screen
Hello @Kdubs4 and Welcome to our Community!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following standard troubleshooting steps:
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Hello @Kdubs4 and Welcome in the Farm Community
Sorry but this is Farm Heroes Saga Community, but don't worry I ask to move your question in the Candy Crush Community
Have a nice day 😊😊
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As shown in the picture, the screen gone grey and frozen when the lives are running out… no matter I restart the app or my phone.
it’s been months that my booster wheel doesn’t work. It keeps saying connection issue but my internet was fine. I could access everything in other apps. Recently, I was trying to use the gold brick to buy some boosters but it keeps loading forever and unable to show the purchase page.
RRequeting you to help on purschaae
I lost access to Facebook and can no longer log into my account. What can I do? I never registered with my email, only with Facebook. I still have access to the email account that was linked to my Facebook account, but the Facebook account was closed.
Gaming bhai ALoo kHAOGE hai
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
