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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I buy boosters and save them. So lately they are gone when you run out of lives then come back later. Since when? What a rip off
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
You can also email them from here:
Hello @emma78 and Welcome to our Community!
Your problem sounds unique, and I can understand how frustrating it must be! It is interesting that it seems to be correlated with your lives.
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following standard troubleshooting steps:
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Hi and welcome to the Community! 🤗
I am sorry to hear that you're having this issue with your boosters.
I will be happy to assist you as best as I can, however I would need you to clarify the issue a little more, are the boosters disappearing when you run out of lives? Do they come back or do they get permanently lost? What exactly do you see in your game?
Awaiting your reply, have a nice day!
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My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
hi there I lost all my rewards due to internet loss. I tried to close and open my app get back my connection and it’s all gone the only thing that was available was my galaxy I won the rewards by completing the daily 6 day task
how do i get a level 14000 badge?
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
Aq wong jowo lur
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
