Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have spent 10 gold bars twice now to receive 20 mins of free lives for getting past a level and I have not received the free minutes can anyone help with this please
Hello @weeclaire
The train offer has been changed for many players and the twenty minutes of unlimited lives have been removed. This is what my offers look like now:
Next time you receive the offer, make sure that you have twenty minutes of free time included before spending 10 gold.
You could escalate the issue to support by sending an email through the get help forum in the app, Or we wait for the mods to shed some light on these.
Just for the record check if there is an update available for the app, you can also log out and log in again then clear your cache just incase.
New here? Sign in or create an account to join the fun.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
