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I have spent 10 gold bars twice now to receive 20 mins of free lives for getting past a level and I have not received the free minutes can anyone help with this please
Hello @weeclaire
The train offer has been changed for many players and the twenty minutes of unlimited lives have been removed. This is what my offers look like now:
Next time you receive the offer, make sure that you have twenty minutes of free time included before spending 10 gold.
You could escalate the issue to support by sending an email through the get help forum in the app, Or we wait for the mods to shed some light on these.
Just for the record check if there is an update available for the app, you can also log out and log in again then clear your cache just incase.
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
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