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Is there any way to STOP 4+ times of closin Out when you’re getting extra life?? I’m 10 years into this game and ready to QUIT PERMANENTLY because I’ve had enough of this.
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it’s not my phone. I’ve upgraded MULTIPLE phones over the last decade and it’s not that. YOU guys are trying to sell ads, why wouldn’t it be you again? I hate to quit after a decade but if you don’t have a way around this garbage, I don’t see an alternative.
Hello @MildBill and Welcome to our Community!
Sometimes an issue that a player experiences is related to their device rather than the game. I hesitate to suggest this because you have been playing for such a long time, but have you tried the following standard troubleshooting steps?
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.