Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Map issues

On Candy Crush Saga I cannot see the map. I’m playing on my iPhone. App is up to date and so is facebook. I’ve tried restarting my device, logging out of the game and logging back in. I don’t want to uninstall and reinstall the app because I will lose all my boosters. I don’t want to do that.

Accepted answers

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Hello @TonysTammy and Welcome to our Community!

The black screen is a known glitch and is currently under investigation. Do not reinstall your game, because you are correct that all boosters will be lost. We expect any updates regarding this issue to be posted HERE (<-- hyperlink to discussion).

this is what I see.

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Accepted answers

All comments

this is what I see.

Hello @TonysTammy and Welcome to our Community!

The black screen is a known glitch and is currently under investigation. Do not reinstall your game, because you are correct that all boosters will be lost. We expect any updates regarding this issue to be posted HERE (<-- hyperlink to discussion).

Stop rewords by watching adds
Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
Candy crush saga is not starting,
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame
Temu reklame me stalno izbacuju iz igrice.
Over charging
how come when I buy something for 14.99 it charged me over 49 dollars
Payment issue
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…