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Hello @king6427🤗 Welcome to the King Community!
I am sorry to hear that you are experiencing log-in issues on your Windows game Apps. Steps given in previous answer did not work for you because that post was from last year and the process to "sync" accounts has been changed!
The issue of not able to log into Windows App with Facebook is a known one! King team is aware of it and working on a fix. But not sure, when the Fix will be rolled out!
Hence, for time being, players are advised to play the game either on mobile device or log into the Windows 10 App with a King account.
I have requested to move your question to different area, so that, we can discuss in detail!
Thank you for your patience and understanding🙏
No, that didn't help especially on a Windows 11 PC. No "login" to click on in the upper right. I've tried everything, when trying to use my Facebook login to retrieve my progress on Candy Crush Saga. I get that "your browser is not updated" even though I have ALL three of the browsers: Firefox, Edge and Chrome, ALL updated to their most current versions. Here's the oxymoron; I can "create a KING account" without the browser update message on Candy Crush Saga but when trying to use the Facebook login to retrieve my progress I get the "update browser" message. I've updated the Candy Crush Saga game from the Microsoft store that's what started this mess. "IT'S SOMETHING WITH THE King Candy Crush Saga's INTERFACE WITH FACEBOOK"……NOW here's the rub, "I have Candy Crush SODA Saga on the same Windows 11 PC" and it cried to update and the same Facebook account that I used on Candy Crush Saga and CANDY CRUSH SODA SAGA stayed SIGNED IN. Lessons learned, NEVER re-sign into CANDY CRUSH SODA because on a Windows 11 PC IT WILL NEVER TAKE. NEVER SIGN OUT PERIOD of your Facebook account on Candy Crush Saga Game PERIOD.