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Hi dear players,
We're seeing many comments from you all about issues with level 17998 and 18184. We're currently investigating this and will get back to you once we have more information.
Thank you for your patience!
Good News everyone š
Thanks to all your feedback and reports, level 17 998 should be fixed so if you could all restart the game and give the level another try, it should work š
Please let us know how it goes and if we need to go back to the team and ask them to keep investigate š
Hello @HM100š¤ Thank you for trying to help!
When there is a glitch in the game, it is not advisable to waste the in-game boosters to move forward! What if the lollipop hammers are wasted and the blockers won't get destroyed? And, we do not know if King will reimburse our lost boosters or notš¤
This level has been reported as faulty. We hope it can be repaired quickly.
Glad to hear others are having the same issue. I have tried everything to pass it including using up all my specials and gold. Hope there will be a refund of our credits
this level requires 65 waffles to release the yellow candies. There are not 65 waffles to be had and no way to get more. Please help is this a glitch or am I missing something
Same here. Used gold bars to get all the extra moves plus many party boosters and it is impossible
Is there a glitch on level 17998
Is there a glitch?
Not sure about your solution. Where to use the hammers? What is an "order lock"?
Thanks!
If you have 9 lollipop hammers, try to use them in each order lock three times and the level can become possible.
Maybe the player passed the episode while the level was technically possible without boosters
Thankyou !
Please fix asap as i need to win the weekly contest lol
And yetā¦there is a player in this Episode (the episode I am currently competing in) who is currently at level 18001. How did he or she get past level 17998?
Hello @Medeluš¤ Welcome to the King Community!
I have reported the level to our Community In-charge team as we have received more complaints about this glitch!
Please wait till tomorrow to receive any update as it is already night for the Kingsters!
Thank you for your patience and understandingš
Hello @andreafleck2906 , @bunnycandy24 and @Alessiodelogu24, Welcome to the King Community!
I have reported this level to our Community In-charge team!
All the Kingsters have closed their work as it already night for them! Please wait till tomorrow to check our complaint and look into the issue!
Thank you for your patience and understanding š
Bonjour,
Je suis bloquƩe au niveau 17 998.
Le jeu me dit de collecter 65 blocs pour libƩrer les dragons, cependant, il n'y en a que 62 dans le niveau.
J'ai tout essayer, mĆŖme de sĆ©lectionner les bonbons surprises comme booster, mais je n'arrive Ć collecter que les bonbons jaunes avec.
Comment faire ?
You can't progress. I am afraid you will have to find something else to do and wait until King fix this level! It cannot be passed by any means in its current form.
Hello and Welcome to the King Community @cfortunato744 and @benjy1965
I am sorry to hear that you are experiencing glitch in the level.
I will report it to our Community In-charge team! But, you will have to wait till tomorrow to hear back from them, as it's already night for the Kingsters!
Thank you for the heads-up, Christineš Will report it right away!
Sorry you didn't see that there is no point. You cannot continue to play this level until King fix it. There is no possible way to pass.
Here my screenshots to illustrate:
Of course I used multiple strong boosters in order to prove that this level is impossible to pass in its current form. But well, I really don't care any moreā¦
Same problem. Lost 20 gold bars trying to pass :(
Lots of reports of this one here. I guess it will get fixed before long since no players can get past these broken levels. The question is how long it will take the AI to spot this error.
@MountainMom @PummyRaj maybe one of you could report levels 17,998 and 18,184?
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Hello again @cfortunato744š¤
I am sorry to hear that you are experiencing a glitch in your game with level # 17998!
Complaints about level # 17998 started coming in only after 3:30 pm (USA EST)! So, I am thinking that the level broke sometime at 3:00pm!
May be the player in your Episode Race was able to win it before it broke!! That is the only thought that is making sense to meš¤
And, please do not waste your hammers and other boosters, but wait for the glitch to be fixedš
Hello and Welcome to the King Community @pegggyš¤
Yes! There is a glitch in level # 17998!
It was already reported to our Community In-charge team! Please do not waste any of your resources (boosters and/or Gold bars) and wait for the glitch to be fixed!
Hello, I used 20 golden bars on the level 17998, Iād like to request a reimbursement to my account. Thank you
Hello @cfortunato744
The order locks are those boxes with numbers that you cannot open due to a glitch. They can be opened by using lollipop hammers (just hit the box with them). The number in each box is equal to the number of hammers needed to open it.
Episode race is a fake race in which you 'compete' against the recordings of players who have passed this episode before you, and that player likely had passed this level before it was broken.
I hadn't realised that about the race. Sounds believable given that someone on my race passed this broken level last night.
I've had the same problem for a few days now. Has any solution been found?
I think there is a problem in level 17998, does the fault solved or yet?
Hi and Welcome to the King Community
Thank you for reporting , Ill pass this to the Game Team
it there a glitch in level 18184?
I think there's a glitch in level 17998. Even with special candy pieces I'm not able to get the amount of cookies to release the dragons. Anyone else having this problem??
Thank you for the feedback. This issues has been reported to the Game Team
Sehr geehrte Damen und Herren, ich habe ein Problem mit meinem Candy Crush Saga-Spiel, denn es funktioniert seit dem letzten Update am 09.12.2025 nicht mehr richtig. FrĆ¼her habe ich das Spiel mit einer anderen E-Mail-Adresse gespielt. Diese wurde jedoch geƤndert, und trotzdem hat das Spiel lange Zeit weiterhin problemlosā¦
Add not coming after move finish
The above two is only part of the samples!
Come recuperare i miei progressi
It's been over a month since I bought a single in purchase and since then I have not received any ads with free lives. Ive been stuck on one level for weeks. Kind of takes the fun out it. Will they come back?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
