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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I live in Australia but Candy Crush Saga said I am in Austria! When I want to pay, they keep using Austria. Why?
Great to hear you found the explanation and how to solve it! Happy Crushing and good luck with your game!
Hi guys, thank you so much. My problem is solved by Candy Crush Saga Support team. I knew what happen. I didn't realize that I put wrong country on my Microsoft account, supposed Australia, I put Austria.. Again, thanks a million. From Australia with love, Sweet Koala
Hello @Sweet Koala and Welcome to our Community!
According to King's Privacy Policy, most of the data King uses comes directly from you, such as device information, country and region, and gameplay information. So, I first suggest that you check the Settings on your device — is your country correct? Second, please verify your billing address is correct (device specific help can be found in our Help Center HERE). Third, you should contact Player Support using the online form at https://soporto.king.com/contact .
I am sorry that we cannot access individual accounts from this Community. I hope that you are able to correct your country of original by yourself or with the help of King's Player Support team.
Hi @Sweet Koala welcome to our community.😊 I'm not sure how to answer this. Please @kiara_wael and @MountainMom can you all advice this player?
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Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
C como conecto la cuenta de correo a la cuenta del juego.
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…
18471. I know you won’t let me through on this level. It’s very frustrating
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
