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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I live in Australia but Candy Crush Saga said I am in Austria! When I want to pay, they keep using Austria. Why?
Great to hear you found the explanation and how to solve it! Happy Crushing and good luck with your game!
Hi guys, thank you so much. My problem is solved by Candy Crush Saga Support team. I knew what happen. I didn't realize that I put wrong country on my Microsoft account, supposed Australia, I put Austria.. Again, thanks a million. From Australia with love, Sweet Koala
Hello @Sweet Koala and Welcome to our Community!
According to King's Privacy Policy, most of the data King uses comes directly from you, such as device information, country and region, and gameplay information. So, I first suggest that you check the Settings on your device — is your country correct? Second, please verify your billing address is correct (device specific help can be found in our Help Center HERE). Third, you should contact Player Support using the online form at https://soporto.king.com/contact .
I am sorry that we cannot access individual accounts from this Community. I hope that you are able to correct your country of original by yourself or with the help of King's Player Support team.
Hi @Sweet Koala welcome to our community.😊 I'm not sure how to answer this. Please @kiara_wael and @MountainMom can you all advice this player?
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
