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Hi dear players,
We're seeing many comments from you all about issues with level 17998 and 18184. We're currently investigating this and will get back to you once we have more information.
Thank you for your patience!
Good News everyone 🙌
Thanks to all your feedback and reports, level 17 998 should be fixed so if you could all restart the game and give the level another try, it should work 😃
Please let us know how it goes and if we need to go back to the team and ask them to keep investigate 😉
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported to the game Team Here
Also interested to know this.
Não consigo entrar no nÃvel da logo erro e só estou a perder vidas 😕 alguém na mesma?
Something is wrong with this level.
It fails you immediately with an oops
It was fixed alright, for one week. Now it's been broken again. But it was fixed between last Friday and today.
When finally fixed how are you going to compensate those who lost boosters and/or gold?
I also lost some streaks
When finally fixed how are you going to compensate those who lost boosters and/or gold? I also lost some streaks
@FluffyDinosaur, we might have a new issues with level 17998. There are lots of new comments in both this Support section and the Discussion section, such as this one.
when I played the level 7944 I found an endless loop
how to solve this
I played this level since yesterday and everything was ok. Suddenly I have the same issue.
This hasn't been fixed and persists after doing all those steps
It won't even allow me to make a single move on 17,998. As soon as the game opens I am given the attached screen(s). Please fix it.
Hi, when is a fix going to be implemented for this? It's been nearly a week now.
I don't think it's been fixed… When the level starts it immediately is saying "level failed" without even making any moves.
This level has been fixed. I suggest you close the app and reload the game. If the problem persists, check for an update and restart your device.
Thank you for the feedback. This issues has been reported to the Game Team
Hi, the level is already fixed with no notification? But im losing the episode race and had lost gold that im supposed to get ( im already far behind from the others but lost because stuck in this level )
I supposed we get compensation
Indeed, the problem is fixed. Thank you!
However, it's a shame to lose a winning streak due to a bug like this....
How to pass levels 17998???
This issues has been reported to the game team here
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…