Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I paid for the purchase but did not receive the gold.
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@kessara, I assume you have followed the instructions in the article from our Help Center. If so, I regret that you have not received a refund or the item you purchased. We, in this Community, cannot resolve issues related to player purchases. So I encourage you to contact your bank or credit agency to refute the charge for the purchase you did not receive
No refund received
Hello @kessara and Welcome to this King Community!
I am sorry to hear you did not receive your purchase. Sometimes, it is helpful to wait a few minutes for your gold bars to arrive. Or it might be helpful to close your game and then reopen it (do NOT uninstall it). If your gold bars still do not appear, you will need to contact Player Support. Instructions on how to do that can be found in an article in our Help Center. Tap 👉HERE👈 to be redirected to that article.
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
https://youtu.be/Vp_HAynDqFs 🎬 We’re back with the season finale of Crush & Tell and this one’s a crunchy one! 💥 It’s all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, we’re sitting down with John, Senior Product Manager, to go behind the scenes of…
Welcome to the Candy Crush Saga Episode Unlock Day🔓 New sweet levels are released every Wednesdays in Candy Crush Saga! How many levels are in Candy Crush Saga right now? Release date - January 14th Facebook, iOS, Android and Windows App: 21 245 levels Leave feedback on the new levels directly to our Level Designers HERE.
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
Please be my friend so we can send and receive lives
In my account section I have it turned on to receive emails and offers from King but I never receive any emails or offers.
I read on a previous thread to start a new one when this happens again. It only gives the reward about half the time. Last time it happened was 8:24 PM Newfoundland time App on Android phone. Ad is Apple TV, specifically for the second season of Hijack. My user ID 1393583367
A lot of players get very upset because they can never hit the jackpot on the wheel. So how about adding a party popper to the wheel. I think if they had the opportunity of spinning for this then not hitting the jackpot won't be such a big issue. Maybe even taking the jackpot off and replacing it with the party popper…
I just purchased a gift card and redeemed it and I cannot find my rewards.
