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The game has not let me purchase coins or anything today. It just buffers?
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How do clear game cache?
Hello @skaypoteet and thank you for your question.
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following standard troubleshooting steps:
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Be sure to try all of the above steps. We don't recommend uninstalling the game because all of your boosters will be lost. Be sure to keep your progress saved on King servers.
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
https://youtu.be/Vp_HAynDqFs 🎬 We’re back with the season finale of Crush & Tell and this one’s a crunchy one! 💥 It’s all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, we’re sitting down with John, Senior Product Manager, to go behind the scenes of…
Welcome to the Candy Crush Saga Episode Unlock Day🔓 New sweet levels are released every Wednesdays in Candy Crush Saga! How many levels are in Candy Crush Saga right now? Release date - January 14th Facebook, iOS, Android and Windows App: 21 245 levels Leave feedback on the new levels directly to our Level Designers HERE.
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
It seems impossible to clear the sprinks on this level. It’s only 2 you have to clear. I haven’t even saw the 2nd one yet. Any suggestions about this level? It is a legendary level.
Hello there and Welcome to a Brand New Year 2026! All of amazing Candy Crushers! 🎆2️⃣0️⃣2️⃣6️⃣ For this contest all you need to share is... What is Your New Year's Resolution in 2026? 🎆2️⃣0️⃣2️⃣6️⃣ Tiffi and Yeti were really super glad to share their New Year's Resolutions in 2026 : 🎆 Rewards 🎆 6 lucky players who qualify…
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
why has my piggy bank option disappeared?
Have already played and passed this level using multiple boosters. Went back to play again without using any boosters to see what the game has become and take screenshots. The last Crush & Tell - Episode 6 video was posted today, in which John a Senior Project Manager spoke about some of Candy Crush's blockers. He told us…
