Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Game ends when phone rings

Have any of you experienced a phone call while you're playing and you're not finished your level but Candy Crush ends your session and you lose your levels? This has happened too many times to me and it's very frustrating. I've also received notifications that I can't win a level even when I have 20 chances and I only needed to clear one square? How do candy crush know it want show up with 20 plays remaining. I'm beginning to think it's rigged. I love this game but it frustrates me when those things happen.

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Nobody1

For the question about the phone ringing, I have noticed that Candy Crush can take up a lot of memory. It is possible that the simple act of loading in the phone app to engage the phone call is enough to swap Candy Crush out of memory, and the game seems to not handle that well. So I'm afraid there may be no solution for that other than to get a device with more memory.

As for the second question, the only time I remember ever seeing the game tell you that you can't win a level while you are not yet out of moves is the infamous "Oops" message, which is saying either that you have no more legal moves even after rearranging, or that the level required orders and there are not enough orders left. They have taken away most of these now (most common for this was chocolate that needed to be allowed to grow before destroying it). But recently there is a bug with the alien invasion where they are not providing enough aliens for the order. If that's what you're hitting, it is a bug that they are currently supposedly trying to fix.

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Nobody1

Difficulties in passing levels
II am not getting ads.i am stuck on levels.
Life
Hello I've been at level 19081 for about 15 days and there's no way to pass without extra lives and boosters. The game has become boring without these aids 😞 Wow, they said the videos/rewards were in testing 😧😧 for over 12 years???? Testing???? It's a shame, the only game I liked, does anyone recommend another one?? Cheers
⛔ FIXED: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Level 10611 hás a bug
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
Lost golden bricks
I have lost all of mine 2.300 golden bricks! I have tried everything!! The levels and some of other stuff are normal, but the golden bricks went missing all os the sudden! The only thing I did was login again (it asked me to do so when I opened the app), so that I could have my progress saved in all my devices, with the…

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ FIXED: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…