Did not receive purchased bundle

Question

I recently purchased a bundle in Candy Crush, but I did not receive the items in my account. Could you please help me check the status of this purchase?

Here are the details

* Game ID / Player ID: 1142687790
*

* 
* Date and time of purchase: 2025/09/08
* Bundle name: no name
* Payment method: App Store

I would appreciate it if you could help me resolve this issue.

kiara_wael · Answer

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here