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I paid two times to purchase gold bar. Amount deducted from by account but gold bar not received
Hello Kanaga213, You can get a refund if you use Google play or the apple store. Just contact them letting them know you did not receive the goods. They will refund your money easily. Facebook will also refund.
King won't do anything to make things right. They just take money; they never give it back. I have been cheated repeatedly by the game but still enjoy it, so I have mostly stopped buying anything from King. I used to give them $40 a month, but now I'm down to $10 (and still trying to get lower). They are quite stupid in how they do things there. If the game cheats paying customers out of their money, they will stop playing the game or make fewer purchases.
Actually, I am wrong in one regard: If you play CCS on Facebook, and you contact FB to ask for the refund, you may get it. However, that only works if you paid King through Facebook. If you simply didn't get all the gold bars the game promised you, FB isn't likely to ask King to refund you money because you didn't actually pay King anything. So if you are playing on Facebook, and you used FB's site to pay King money, but didn't get what you paid for, you should go ahead and ask FB for a refund. Go for it!
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
