Weekly game issue?

Question

On the 1st game page, the icon for the weekly game is not always showing. I wanted to collect my game additions including hour of play and no icon. I filed a ‘refund my money’ trouble ticket for Sept 3rd. Played a few  games and went back to the games home page and  the icon was showing. This is a bug and frustrating to say the least.

Alienscar · Answer

Yes @bjcmwc it is extremely frustrating when features of the game temporarily go missing as this is the result of an issue that has been affecting the game for nearly two years now.

https://community.king.com/en/candy-crush-saga/discussion/427968/%EF%B8%8F-disappearing-events-missing-daily-booster-machine-%EF%B8%8F

Always play an old level or two when you open your game.

kiara_wael · Answer

Hi and Welcome to the King Community

Thank you for the feedback.Please reach out to our Player Support Team in order to report it!