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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Meu jogo está travado na caixa de chocolate.
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Vou perder as recompensas diárias.
Hello again, @Tata_Mooca. By searching our Help Center, I found the article that explains this issue is currently under investigation. I share your frustration while we wait for resolution.
Eu tenho os outros jogos e estão normais.
Eu já fiz todas as recomendações sugeridas, mas continua travado a caixa de chocolate.
Hello @Tata_Mooca and Welcome to this King Community!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following standard troubleshooting steps:
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
