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I redeemed my play points for candy crush and never received an email regarding the $20 gift card. Is there an alternative method to finding/redeeming that gift card?
Thank you for the response, unfortunately I already attempted to retrieve the $20 via purchase in the game, and the funds weren't available. I see via my profile that the purchase was successful but I don't have the ability to redeem in app. At this point due to this issue I will refrain from buying products in the app moving forward :(
When you redeem your points it will automatically pop up when you go to Candy crush to make a purchase. When you click to buy the boosters or gold in game the Google points will show as a credit in the payment field. It will deduct the points from your payment. So if your purchase is 40 dollars it will show a balance of 20 dollars after your points.
The gift card isn't a gift card, it's a discount for an in-game purchase.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
