⛔️ Issue FIXED: Expeditions - Alien Invasion!: Not enough aliens to collect on level

https://community.king.com/en/candy-crush-saga/discussion/509413/level-590

Hi @angelasmith3690

I had the similar issue, posted it here and received the below message from the team.

"Dear Players,

Worry not, our Studio is investigating the situation so we can find a solution.

In the meantime, we ask and thank you for your patience in advance. If needed, please feel free to reach out to our player support team:

Have a great day"

https://community.king.com/en/candy-crush-saga/discussion/comment/3405511#Comment_3405511

Hello @scjp! Our game developers continue to troubleshoot this issue. They have been experimenting with some fixes. Unfortunately none seemed to have worked so far, but we are confident they will find an effective solution. In the meantime, we appreciate your patience.

scjp

Anything new I need to know?

angelasmith3690

I made it through the level and their was no aliens left yet it said I failed. Then I tried going the three moves u can add and it said I still failed when there was no alien left.

zurichatl

https://community.king.com/en/candy-crush-saga/discussion/507273/%EF%B8%8F-issue-expeditions-alien-invasion-not-enough-aliens-to-collect-on-level

this has happened to me. I was on a winning streak of 317 and on an Alien Invasion level it said that I had to get 1 more Aiken yet there weren’t any aliens left to get. I kept paying to continue to figure out what alien I could have missed so I spent coins when I didn’t have to

Hello @scphiakim and Welcome to this King Community! This is a known issue that is currently under investigation. Developers are troubleshooting this issue and have been experimenting with some fixes. Unfortunately none seemed to have worked so far, but be assured they continue to look for an effective solution.

Unfortunately, we are not able to restore your lost items. I suggest you contact Player Support ⤵️ to see if they can compensate your account.

http://soporto.king.com/contact

scphiakim

Lost my streak, my super color bomb, ufo power up, and 10 gold bc the game didn’t give me enough aliens…

https://community.king.com/en/candy-crush-saga/discussion/509336/livello-25170

Please complain to customer support. King know this event is broken but if complaints keep flooding in they might do something about it. If you include your player ID you might get some compensation.

https://community.king.com/en/candy-crush-saga/discussion/comment/3405698#Comment_3405698

It has happened to a lot of players. Next time try to destroy the spaceships slowly to release the aliens one by one, that might avoid the glitch.

Milù_68

Screenshot_2025-09-21-07-53-21-171_com.king.candycrushsaga.jpg

Ho completamente liberato il livello ma mi dà sempre che manca un elemento. È capitato a qualcun altro? È la seconda volta 🤬🤬🤬🤬🤬🤬

Come devo procedere?

Grazie per il supporto

HM100

The issue can also be seen with a regular Color Bomb as well but sometimes the game will hint you the move that will create the issue

https://community.king.com/en/candy-crush-saga/discussion/507273/%EF%B8%8F-issue-expeditions-alien-invasion-not-enough-aliens-to-collect-on-level

Similar problem faced at level 12695 and lost super charger, but game continued from next chance.

Screenshot_20250920-203429.png

chris1709

I’m on level 1565 which I cannot complete bc there are no more aliens.
I also used some gold to get extra moves.
I am going to lose my supercharger, my streak, the weekly contest and the current race!
☹️👎🏼

Can anyone reading this please note:

Before spending gold bars for extra moves count the aliens!

If there are not enough aliens on the board the event is glitched and you cannot pass no matter what you do.

Please can everybody who experiences the "not enough aliens" glitch complain to player support!!!!

Even the bots that run the game now will register that the complaints keep flooding in….surely.

@QueenB When you're back, please could you try and get King to sort this event out. It's fraudulent to keep pushing players to spend gold/money to buy extra moves in a flawed/glitched event that does not provide enough aliens.

gemcrush

I kept on adding moves and lost coins and my super color bomb

Deadapostle

I recommend deleting the game. It's been almost a month.

Deadapostle

Screenshot_20250919_182007_Candy Crush Saga.jpg

I also don't have enough aliens. This killed my streak, killed my other bonuses, and killed my enthusiasm to ever pay for bonus features in the game. King, you charge money for this kind of thing to show up? It's been almost a month and I'm finding that I'm just one of the many people effected by this issue. This is the kind of bug you fix the same day when you're making money off of in game purchases. You don't leave things like this for people to discover that you've been ignoring.

I don't know if I'm going to get any refunds, but I do know that I'm not giving you any more for this or any other game.

12867975784

I'm really surprised that when a bug causes paying customers to lose value with the game King has not stood behind their game AT ALL! I, like others, just get endless email responses saying go to the forum and help docs! Its terrible that you will say, be sure to contact customer support to get compensated, all well knowing customer support doesn't exist!

It would literally take nothing to provide support and compensation to users that are affected by your game. Given the fact that you have a level that is unwinnable and you encourage users to spend money on the very same level sounds like a scam.

https://community.king.com/en/candy-crush-saga/discussion/comment/3406062#Comment_3406062

To be fair I am really surprised that having got this far on in the game you did not realise that this was a glitch before spending all that gold. It's always a glitch that causes players to lose their impressive win streaks, that is so tough but never trust this game to be fair or to function properly.

This event is fraudulent as it extracts gold from unwitting players. I have just read a post from someone less experienced, at level 385, who did the same. @FluffyDinosaur I am appalled that this event is allowed to remain in the game when it is still broken. Players are being shown the "so close" screen and encouraged to spend gold to play on, and on, and on. What can possibly be King's excuse for this. GET RID OF THE EVENT UNTIL IT IS FIXED!

AliaBFun

Same issue. Not enough aliens. Had over 13 hrs left of double charger and had over 300 win streak lost…smh

Screenshot_20250918_141356_Candy Crush Saga.jpg

15657699574

AmmaWinna

I encountered this bug at level 8630, I had a really high winstreak of 4085 and didn't want to lose it so I kept continuing to add extra moves with my gold bars. Ended up using 168 gold bars and still couldn't get the missing alien to show up. I lost my win streak, my supercharged color bomb, any boosters I used and I was leading on the 30 party booster tournament when it happened. I didn't even play again cuz I was pretty upset on losing my streak. Sending a contact us support ticket didn't help either, they kept pointing me to the Help Center article page.

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https://community.king.com/en/candy-crush-saga/discussion/507273/%EF%B8%8F-issue-expeditions-alien-invasion-not-enough-aliens-to-collect-on-level

Similar problem faced at level 12695 and lost super charger, but game continued from next chance.

Screenshot_20250920-203429.png

HM100

https://community.king.com/en/candy-crush-saga/discussion/comment/3405698#Comment_3405698

The issue can also be seen with a regular Color Bomb as well but sometimes the game will hint you the move that will create the issue

Milù_68

Ho completamente liberato il livello ma mi dà sempre che manca un elemento. È capitato a qualcun altro? È la seconda volta 🤬🤬🤬🤬🤬🤬

Come devo procedere?

Grazie per il supporto

https://community.king.com/en/candy-crush-saga/discussion/509336/livello-25170

Please complain to customer support. King know this event is broken but if complaints keep flooding in they might do something about it. If you include your player ID you might get some compensation.

It has happened to a lot of players. Next time try to destroy the spaceships slowly to release the aliens one by one, that might avoid the glitch.

scphiakim

Lost my streak, my super color bomb, ufo power up, and 10 gold bc the game didn’t give me enough aliens…

https://community.king.com/en/candy-crush-saga/discussion/507273/%EF%B8%8F-issue-expeditions-alien-invasion-not-enough-aliens-to-collect-on-level

Unfortunately, we are not able to restore your lost items. I suggest you contact Player Support ⤵️ to see if they can compensate your account.

http://soporto.king.com/contact

zurichatl

angelasmith3690

I made it through the level and their was no aliens left yet it said I failed. Then I tried going the three moves u can add and it said I still failed when there was no alien left.

scjp

https://community.king.com/en/candy-crush-saga/discussion/comment/3405511#Comment_3405511

Anything new I need to know?

https://community.king.com/en/candy-crush-saga/discussion/509413/level-590

Hi @angelasmith3690

I had the similar issue, posted it here and received the below message from the team.

"Dear Players,

Worry not, our Studio is investigating the situation so we can find a solution.

In the meantime, we ask and thank you for your patience in advance. If needed, please feel free to reach out to our player support team:

Have a great day"

shrex

I have used gold bars for extra moves and still the last alien hasn't dropped. What do I do?

https://community.king.com/en/candy-crush-saga/discussion/509431/alien-invasion

Hello @shrex Welcome to the community!

There is a glitch in this event which is known by King. Never spend gold bars on this event if you cannot see enough aliens on the board. Once the spaceships are gone no more aliens will drop. Players who remove the spaceships too quickly, such a using a super charger, may find that they end up one alien short. Please report this to player support to complain and if you include your game ID you might get some compensation:

mmmeiji

Where will I bring the aliens from to the mission? Because I don‘t have it anymore.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. This issues has been investigated Here

Kachopie

last alien didn't appear. Lost my 254 streak, lost royal streak (80 gold), lost superbomb, lost 26 gold trying to get alien "appeared"

I need compensation.