Purchased bar was taken from my account but didn't receive bar

Question

made purchase but received no item, money was taken from my account

PummyRaj · Answer

Hello @momgonzo🤗 Welcome to the King Community!

I am sorry to hear about the issue with a purchase in your game!

To report the issue or to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️

🤖 Android device

* Open the receipt you have received from Google Play and tap "Report a problem"
* If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
* Click here for more information. 
* Follow the instructions given

🍏 Apple device

* Use this link. 
* Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
* Click here for more information

🔥 Kindle Fire

* Use this link.
* Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
* Click here for more information

💻️ Windows App

* Use this link. 
* Once you are logged in to your Microsoft account, click on Help with billing and follow the steps
* For more help and information on refunds, click here

If you have any other questions, please let me know by typing below🍫🍬🍫