Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

ITS GIVING A GREY SCREEN OF DEATH WHEN I TRY TO SIGN IN WITH FACEBOOK

Ollie676967

Accepted answers

All comments

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hey there @Ollie676967 . Hope you're doing well.

I'm sorry to hear you're experiencing this. We can try some basic troubleshooting steps, please follow them below:

Clear Cache and Data: In your device's settings, go to the apps section, find Facebook, and clear its cache and data.
Update App and OS: Make sure the Facebook app and your device's operating system (iOS or Android) are updated to the latest versions.
Restart Device: A simple restart can often resolve temporary software glitches.
Restart Router: If the issue occurs on Wi-Fi, restart your internet router.
Check Internet Connection: Ensure you have a stable and strong internet connection.

If these don't work, you can also try some more advanced steps:

Reinstall the App: Uninstall and then reinstall the Facebook app to fix potential corrupted files.
Disable VPNs/Browser Extensions: If you're using a VPN or browser extensions, disable them, as they can sometimes interfere with the login process.
Try a Different Browser/Network: If using a web browser, try a different one (like Chrome or Safari), or try accessing Facebook from a different internet network.
Free Up Storage: Low device storage or RAM can cause loading issues; free up some space if your device is running low.

I hope this helps, but if the issue remains, please reply with a screenshot of what you see on-screen. Thanks in advance and have a great day!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hello @Ollie676967 🤗 Welcome to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

Can you please tell me which device you are using? Also, can you post a screenshot of what you see?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of comment box🍫🍬🍫

Lindark

Oh no! Is this happening on your smartphone?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Lindark

Oh no! Is this happening on your smartphone?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hello @Ollie676967 🤗 Welcome to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

Can you please tell me which device you are using? Also, can you post a screenshot of what you see?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of comment box🍫🍬🍫

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hey there @Ollie676967 . Hope you're doing well.

I'm sorry to hear you're experiencing this. We can try some basic troubleshooting steps, please follow them below:

Clear Cache and Data: In your device's settings, go to the apps section, find Facebook, and clear its cache and data.
Update App and OS: Make sure the Facebook app and your device's operating system (iOS or Android) are updated to the latest versions.
Restart Device: A simple restart can often resolve temporary software glitches.
Restart Router: If the issue occurs on Wi-Fi, restart your internet router.
Check Internet Connection: Ensure you have a stable and strong internet connection.

If these don't work, you can also try some more advanced steps:

Reinstall the App: Uninstall and then reinstall the Facebook app to fix potential corrupted files.
Disable VPNs/Browser Extensions: If you're using a VPN or browser extensions, disable them, as they can sometimes interfere with the login process.
Try a Different Browser/Network: If using a web browser, try a different one (like Chrome or Safari), or try accessing Facebook from a different internet network.
Free Up Storage: Low device storage or RAM can cause loading issues; free up some space if your device is running low.

I hope this helps, but if the issue remains, please reply with a screenshot of what you see on-screen. Thanks in advance and have a great day!

Level 10054
Will I be able to solve this without paying.
Gift card rewards
When the game loaded a pop up came up and said I’d won a reward of some boosters, it was followed with another pop-up saying I had won on 20 gold bars. I pressed claim for both but didn’t receive. Anybody know anything about these??
Why is it like this
I played more than 50 moves and the gane remained like this without dropping the last number till it ended
Connecting to services
The game frequently disconnects from the internet even though there's no problem and the speed is over 8 Mbps. The game disconnects to prevent me from spending gems or paying for ads. Please compensate me for my losses.
Rewards
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…