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ITS GIVING A GREY SCREEN OF DEATH WHEN I TRY TO SIGN IN WITH FACEBOOK

):

To ask your Question:

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https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hey there @Ollie676967 . Hope you're doing well.

I'm sorry to hear you're experiencing this. We can try some basic troubleshooting steps, please follow them below:

Clear Cache and Data: In your device's settings, go to the apps section, find Facebook, and clear its cache and data.
Update App and OS: Make sure the Facebook app and your device's operating system (iOS or Android) are updated to the latest versions.
Restart Device: A simple restart can often resolve temporary software glitches.
Restart Router: If the issue occurs on Wi-Fi, restart your internet router.
Check Internet Connection: Ensure you have a stable and strong internet connection.

If these don't work, you can also try some more advanced steps:

Reinstall the App: Uninstall and then reinstall the Facebook app to fix potential corrupted files.
Disable VPNs/Browser Extensions: If you're using a VPN or browser extensions, disable them, as they can sometimes interfere with the login process.
Try a Different Browser/Network: If using a web browser, try a different one (like Chrome or Safari), or try accessing Facebook from a different internet network.
Free Up Storage: Low device storage or RAM can cause loading issues; free up some space if your device is running low.

I hope this helps, but if the issue remains, please reply with a screenshot of what you see on-screen. Thanks in advance and have a great day!

https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hello @Ollie676967 🤗 Welcome to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

Can you please tell me which device you are using? Also, can you post a screenshot of what you see?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of comment box🍫🍬🍫

Oh no! Is this happening on your smartphone?

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Oh no! Is this happening on your smartphone?

https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hello @Ollie676967 🤗 Welcome to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

Can you please tell me which device you are using? Also, can you post a screenshot of what you see?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of comment box🍫🍬🍫

https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hey there @Ollie676967 . Hope you're doing well.

I'm sorry to hear you're experiencing this. We can try some basic troubleshooting steps, please follow them below:

Clear Cache and Data: In your device's settings, go to the apps section, find Facebook, and clear its cache and data.
Update App and OS: Make sure the Facebook app and your device's operating system (iOS or Android) are updated to the latest versions.
Restart Device: A simple restart can often resolve temporary software glitches.
Restart Router: If the issue occurs on Wi-Fi, restart your internet router.
Check Internet Connection: Ensure you have a stable and strong internet connection.

If these don't work, you can also try some more advanced steps:

Reinstall the App: Uninstall and then reinstall the Facebook app to fix potential corrupted files.
Disable VPNs/Browser Extensions: If you're using a VPN or browser extensions, disable them, as they can sometimes interfere with the login process.
Try a Different Browser/Network: If using a web browser, try a different one (like Chrome or Safari), or try accessing Facebook from a different internet network.
Free Up Storage: Low device storage or RAM can cause loading issues; free up some space if your device is running low.

I hope this helps, but if the issue remains, please reply with a screenshot of what you see on-screen. Thanks in advance and have a great day!

Welcome! 👋

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