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Candy crush always stop at chocolate box and couldn't clear
Yes it might be @quekkc as that is one of the current issues affecting the Chocolate Box. There is also the issue of completing a task freezing the game and the issue of the Chocolate Box being unresponsive.
I managed to avoid this pop-up by restarting the game
Yes, as I said restarting the game can resolve some of the Chocolate Box issues, but some of the issues can't be solved by restarting and you find that even when you restart the frozen Box reappears. It appears only King can really solve this issue but they are now hiding behind their support bot, Kingsley.
I managed to avoid this pop-up by restarting the game and clicked "Play" as soon as it appeared. What I did earlier on was wait for a few seconds before clicking "Play" so that it opens at the last played level. However, when I press the "Back" button and then press "Play" again, the same screen pops up.
Anyway, I was able to suppress the "Chocolate Box" pop-up by using another phone with an older CCS version to start playing the chocolate box. Once you have started filling the task, the other devices will not have this pop-up. At least for the time being.
I am not sure if this screen is what she meant. For the first time I am getting this today. There is no way of getting out of this screen to play the game. Previously there is a left arrow on the top left corner where you can click to exit this screen. the same thing happens on my phone as well.
The Chocolate Box freezing is a common complaint @sydney_mantis but I don't think King has done anything to fix the issue.
All you can do at the moment is restart your game and report the issue directly to King using the Help function of your game.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…