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Candy crush always stop at chocolate box and couldn't clear
Yes it might be @quekkc as that is one of the current issues affecting the Chocolate Box. There is also the issue of completing a task freezing the game and the issue of the Chocolate Box being unresponsive.
I managed to avoid this pop-up by restarting the game
Yes, as I said restarting the game can resolve some of the Chocolate Box issues, but some of the issues can't be solved by restarting and you find that even when you restart the frozen Box reappears. It appears only King can really solve this issue but they are now hiding behind their support bot, Kingsley.
I managed to avoid this pop-up by restarting the game and clicked "Play" as soon as it appeared. What I did earlier on was wait for a few seconds before clicking "Play" so that it opens at the last played level. However, when I press the "Back" button and then press "Play" again, the same screen pops up.
Anyway, I was able to suppress the "Chocolate Box" pop-up by using another phone with an older CCS version to start playing the chocolate box. Once you have started filling the task, the other devices will not have this pop-up. At least for the time being.
I am not sure if this screen is what she meant. For the first time I am getting this today. There is no way of getting out of this screen to play the game. Previously there is a left arrow on the top left corner where you can click to exit this screen. the same thing happens on my phone as well.
The Chocolate Box freezing is a common complaint @sydney_mantis but I don't think King has done anything to fix the issue.
All you can do at the moment is restart your game and report the issue directly to King using the Help function of your game.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…