Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Everytime i try to see an ad to get reward, private policy comes up and my game stops. I cannot see ad and cannot get reward. How can i get rid of private policy?
Sign in or register to leave a comment and join the conversation.
Hi and welcome to the Community! 🤗
I am sorry to hear that you're seeing the Privacy pop up, and it won't go away.
I would like to reassure you that our team is aware of this issue, and are doing their best to resolve it as soon as possible.
Your patience and understanding are highly appreciated.
Have a nice day!
I have reviewed the document but cannot find where to accept it. Please help
Hi @vickyhamraz, Welcome to the Community!
It looks like your game is asking you to review the Privacy Policy before you can continue. Once you accept it, the pop-up shouldn’t keep appearing. If it does, here are a few things you can try:
If none of these steps fix it, please reach out to Player Support from inside your game app:
That way the team can check your account details and help.
