Candy crush always stop at chocolate box and couldn't clear

Question

Alienscar · Answer

Yes it might be @quekkc as that is one of the current issues affecting the Chocolate Box. There is also the issue of completing a task freezing the game and the issue of the Chocolate Box being unresponsive.

I managed to avoid this pop-up by restarting the game

Yes, as I said restarting the game can resolve some of the Chocolate Box issues, but some of the issues can't be solved by restarting and you find that even when you restart the frozen Box reappears. It appears only King can really solve this issue but they are now hiding behind their support bot, Kingsley.

quekkc · Answer

I managed to avoid this pop-up by restarting the game and clicked "Play" as soon as it appeared. What I did earlier on was wait for a few seconds before clicking "Play" so that it opens at the last played level. However, when I press the "Back" button and then press "Play" again, the same screen pops up.

Anyway, I was able to suppress the "Chocolate Box" pop-up by using another phone with an older CCS version to start playing the chocolate box. Once you have started filling the task, the other devices will not have this pop-up. At least for the time being.

quekkc · Answer

I am not sure if this screen is what she meant. For the first time I am getting this today. There is no way of getting out of this screen to play the game. Previously there is a left arrow on the top left corner where you can click to exit this screen. the same thing happens on my phone as well.