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Whenever we see ads, when the ad ends, the app restarts, not giving the rewards and making us lose the game we are playing, this is happening with all ads and all rewards.
This is making me crazy. Definitely a glitch.
It is likely because there is a particular ad that causes the game to crash. If you can report the ad, it may help it get removed from circulation.
Hello, thanks for replying. As I said, it's all the ads. Right after watching, Candy restarts, causing me to lose prizes, matches, etc. My phone is updated, and Candy is always up to date. This problem has been happening for over two weeks now. There's no point in closing Candy and opening it again; the problem persists. Good job.
Hi and Welcome to the King Community
Thank you for the feedback. Please force close the Apps and Log in again , If this not works , We have prepared some steps HERE on how to report Ads to our Player Support Team so they can have a look.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
