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I was number one at the end of the candy Royale two separate times and I did not receive any gold bars.
Hi @debelair Welcome to the Community!
I’m sorry to hear you didn’t receive your gold bars. Just so you know, Candy Royale doesn’t work like a leaderboard. Instead of prizes going only to the player in “first place,” everyone who completes all the required levels shares the prize pool.
If you’re sure you completed all levels but still didn’t get your gold bars, then something might have gone wrong. In that case, I’d recommend reaching out to Player Support through your game app:
They’ll be able to check your account and confirm what happened.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
