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Hello, I'm from Iran. I installed Candy Crush, but when I try to create an account, I get an internet connection error even though my internet is working. It doesn't allow me to create a user. Please guide me through this."
Tank you
Hi @Ejamshidian , Welcome to the Community!
Thanks for sharing the details. The reason you’re seeing this “internet connection error” when trying to create an account isn’t your internet, it’s because some account services are not available in Iran due to regional restrictions.
That means you’ll still be able to play the game itself, but features that require a King or Facebook account (like saving progress across devices or syncing purchases) unfortunately won’t work from your region.
I know that’s not the answer you were hoping for, but I didn’t want to leave you guessing. You can still enjoy the game offline, but account creation and syncing won’t be possible at the moment.
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