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why can’t I see movies for extra help or lives?My friend can see them
Hi there,
I understand your concern about the video adverts feature no longer appearing in your game, and would like to clarify its availability within the game.
The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting by offering different experiences and rewards at various times.
While we cannot add this feature back to your game, we're delighted to hear that you appreciate this aspect of the game, and your feedback is valuable to us. While it may not be available at all times, we continuously work to bring new and exciting features to the game, and your input helps us in this process.
If you ever miss a particular feature, keep an eye out for updates and announcements within the game. We often introduce these features during special events, so there's a chance they will return in the future.
We hope this clarifies why some features are not available permanently in your game. If you have any more questions or need further assistance, please don't hesitate to contact us.
I mean video to get extra help
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…