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How do I retrieve my level after changing to a new phone? Thanks
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Hi and Welcome to the King Community
To get your Candy Crush Saga levels on a new phone, you need to sign in with the same Facebook or King account you used on your old device after downloading the game on the new phone. This syncs your game progress, Gold Bars, and levels saved on the server. If you're having trouble, double-check your login details, ensure you're connected to the correct account in the game's settings, and remember to avoid creating a new account, which can override your progress.
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