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I am stuck at level 7221 and it won't load.
Thanks a lot for checking, Kathy🙏🏼
I have escalated this issue to our Community In-charge & Game Experts’ team!
Yes, been back to the lower 6000 levels. Checked quite a few—all had locks. (Didn't have them when I played previously)
Thank you for replying back and clarifying, Kathy🤗
How far did you go down to check for the locks? If you don’t mind, can you please check previous 25 (or 50) levels and see how many of those have locked boosters?
I have seen couple other complaints with the locks! Once you check your game and confirm, I will escalate to our Community In-charge and find out what’s going on👍
It's got three locks on the game and it won't load. When I checked previous games I'd played, it also had three locks and wouldn't load. It's Candy Crush Saga and I'm on desktop computer.
Hello Kathy🤗 Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game!
Just for my clarification, can you please tell me which game you are playing? If it is Candy Crush Saga, can you please explain what is happening when you try to open the level?
Please reply back by typing below. If you have any screenshots to share, add them by tapping on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
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This discussion was created from comments split from: I keep getting the no internet connection message on Candy Crush.
Hi! I spun my daily reward wheel and recieved my 2hr colour bomb. But it won't activate. Any ideas please? X
Hello, good day. I am sending an email from Iran. We connect with VPN to play your game. For several days now, it keeps saying "Please restart or try again later". It keeps saying "Please do not reinstall the game". It cannot connect. It cannot go online and cannot use the rewards. What happened???
Please, my Facebook account has been disabled after several attempts to verify my identity. It is this sane Facebook account I used in linking my game account. What do I do??
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
