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I recently changed from Android to iPhone and since then every time I play a level and use my boosters it keeps freezing then restarting the level I have lost so many boosters it’s driving me mad
Hi @tina30 and welcome to the Community!
I’m really sorry to hear this 😔
Since the issue started after moving from Android to iPhone, it might be linked to the installation or how the app syncs with your account. Here are a few things to try:
If it still happens, please reach out to Player Support directly through your game so they can help restore any lost boosters:
The Support team can look into your account and help get this sorted.
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Porque me sale que soy de EEUU y soy de Venezuela
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Why I am getting ads to get prizes?
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
