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My next level is not loading; the screen is frozen at the 'loading' page
Thank you so much! The update fixed the issue. I'm back ..
Through Microsoft Store
How do I update this version?
Update to 1.3132.1.0 as it resolves the issue
This is the screenshot I just took. Have been trying since yesterday, but always get stuck here. My Windows version is Windows 10, 10.0.19045 Build 19045. Candy Crush Saga version is 1.3131.1.0 I believe the Candy Crush version is the culprit, from what I gather from other posts.
Hello and Welcome to the King Community @Detlef999 🤗
Can you please tell me which device you are using? Also, can you please post a screenshot do the “loading” page?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
I have the same issue. Are unable to fix. Very frustrated
Are you playing on Windows using the app? Perhaps go here as version 1.313 has a bug that makes you unable to play a level under Windows. Don't erase app data and reconnect with your account as you'll be in a state where you will see the app crashing upon selecting a level pin. In the meanwhile, you can play on Mobile if you want to use the latest version I mentioned as it doesn't happen there.
Meanwhile I will be frozen at version 1.312 on my Windows machine until the issue fades away.
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V1e
In the middle of playing, app/game glitches and hundreds of my boosters mysteriously disappeared. So aggravating! Disgusted with this game/app!
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I really liked being able to earn gold bars, but that features seems to be gone now.
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…