Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Why haven't I received my purchased item on the app?
Sorry for my delayed reply @Totich🙏
If you are still waiting for your purchased items, I would suggest you to send a complaint directly from your game App! If you are not aware how to, you can follow below steps👇
Hope everything goes well and you will receive your purchased items or the refund🍫🍬🍫
I am using Samsung A51. I purchased in the morning.
Sorry to know that @Totich! Can you please tell me which device you are using?
The issue has not been resolved
No it has not been resolved.
Hello @Totich 🤗 Welcome to the King Community!
Was the purchase issue resolved in your game? If you are still looking for assistance, please let me know the device you are using!
To reply back, simply type below🍫🍬🍫
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
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My win streak disappeared even though I didn’t lose a level. What happened?! I’m so disappointed as it was my longest streak yet!
How can I withdraw
Did this app pay
If the musical event doesn’t work and they refund everyone’s coins, then none of us should play this game anymore because it’s a scam. And personally, I love playing Candy Crush and I spend a lot of money on it — I spend around $70 just to get 300 gold bars.
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
