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Why haven't I received my purchased item on the app?
Sorry for my delayed reply @Totich🙏
If you are still waiting for your purchased items, I would suggest you to send a complaint directly from your game App! If you are not aware how to, you can follow below steps👇
Hope everything goes well and you will receive your purchased items or the refund🍫🍬🍫
I am using Samsung A51. I purchased in the morning.
Sorry to know that @Totich! Can you please tell me which device you are using?
The issue has not been resolved
No it has not been resolved.
Hello @Totich 🤗 Welcome to the King Community!
Was the purchase issue resolved in your game? If you are still looking for assistance, please let me know the device you are using!
To reply back, simply type below🍫🍬🍫
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…