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want to talk to someone now
It is not possible to talk to a real person at Candy Crush or King. There is no telephone number.
If you do have a particular issue that you wish to discuss or report, then try the friendly chat bot in the game. It can be found in the Help Centre: Go into Settings, then the HelpCentre and scroll through the options until you see "chat with us" at the bottom. You can chat with Kingsley and if it cannot help you it may give you the option to pass on to player support.
Well, these forums are a good place to get in touch with the community, but if you want to contact King directly, there is this form below:
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MY BOOSTER WHEEL HAS NOT WORKED FOR ABOUT 5 DAYS. WHAT IS THE PROBLEM?
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
