Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Suporte

Boa noite! Meu nome é Tatiany, meu ID é 2274727052

Screenshot_20251010_205735_Candy Crush Saga.jpg

e gostaria de um esclarecimento do suporte do jogo sobre o seguinte: eu estava jogando o nível 5375, naquele evento de liberar todos os alienígenas, ate que eu realmente liberei todos como poderão ver na imagem abaixo. Acontece que o jogo alegou que ainda faltava 3 alienígenas (que claramente nao estao aparecendo na imagem e como podem ver nao existe nenhum lugar que eles poderiam cair, igual em outros níveis normais) e com isso apareceu que eu tinha falhado. Por conta desse erro do jogo, perdi minha supercarga do brigadeiro e sai da corrida para ganhar 1500 ouros. Gostaria muito de um esclarecimento sobre o ocorrido, ou no mínimo uma compensação! Obrigada

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https://community.king.com/en/candy-crush-saga/discussion/511380/suporte

I have a question: When did this happen? Is that a recent screenshot? I thought all the alien levels had dragon portals now, which is why this screenshot baffles me. I don't see any dragon portals in this level.

Colorbomb_Collector

Hi there,

In order to receive further assistance regarding this, please reach out to our Player Support team via game app or via https://soporto.king.com/

Have a nice day!

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Colorbomb_Collector

Hi there,

In order to receive further assistance regarding this, please reach out to our Player Support team via game app or via https://soporto.king.com/

Have a nice day!

https://community.king.com/en/candy-crush-saga/discussion/511380/suporte

I have a question: When did this happen? Is that a recent screenshot? I thought all the alien levels had dragon portals now, which is why this screenshot baffles me. I don't see any dragon portals in this level.

Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Pins are missing
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
In app purchases
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Frustration
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
I lost win streak because add stuck.Can you help me to recover that?I had 3000+ win streak.
Can you help me?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…