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Temu Ads keep crashing the game

Hi I'm new to the forum but wondered if anyone else is experiencing the same problem. When I go to watch an ad to get additional tries. If a Temu ad appears it crashes the game and I end up losing a life and have to start the level again. Has this been reported and is there a solution. Thanks.

Welcome! 👋

Comments

Alienscar

Yes @MountainMom I also use the back button when the advert takes me to a their website and for me that is the only time the back button works. Every now and again though one of the adverts will 'brick' my phone. When that happens nothing works and I have to force my device to restart.

To be fair to Temu it isn't just their adverts that cause issues. Shein, Age UK, L'oreal adverts are equally at fault.

Multiple screen adverts are also becoming more prevalent and not just limited to Temu

MountainMom

https://community.king.com/en/candy-crush-saga/discussion/comment/3420653#Comment_3420653

I understand, @Alienscar. I use the "back" button when the ads seem to be stuck (frozen?). Consequently, I don't experience my game crashing from the TEMU ads. I understand how frustrating the TEMU ads can be, and I have personally reported them several times. It is especially annoying when those ads involve multiple screens. I empathize with every player who is a victim of the faulty TEMU ads.

Alienscar

@MountainMom once an advert has crashed your game pressing back can not work.

MountainMom

Hello @thewigancasino and Welcome to this King Community!

Like other players, I encourage you to report the faulty TEMU ads. Please use the process described in this article in our Help Center.

On some devices, you might be able to exit the faulty ads using the "back" button on your device. Using this technique, I have been able to return to the game without losing a life, but I might not get the reward for watching the ad.

Alienscar

Hello @thewigancasino yes the issue has been reported and yes plenty of people (including me) have experienced the same thing.

There is no solution as all we can do is wait until King fix the issue.

Problem with waiting is that adverts have been crashing the game for four years now.

https://share.google/3YxZBSSzjxTbhm4Hp

Comments

Alienscar

To be fair to Temu it isn't just their adverts that cause issues. Shein, Age UK, L'oreal adverts are equally at fault.

Multiple screen adverts are also becoming more prevalent and not just limited to Temu

MountainMom

https://community.king.com/en/candy-crush-saga/discussion/comment/3420653#Comment_3420653

Alienscar

@MountainMom once an advert has crashed your game pressing back can not work.

MountainMom

Hello @thewigancasino and Welcome to this King Community!

Like other players, I encourage you to report the faulty TEMU ads. Please use the process described in this article in our Help Center.

Alienscar

Hello @thewigancasino yes the issue has been reported and yes plenty of people (including me) have experienced the same thing.

There is no solution as all we can do is wait until King fix the issue.

Problem with waiting is that adverts have been crashing the game for four years now.

https://share.google/3YxZBSSzjxTbhm4Hp

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.