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Hello. I keep getting an error saying you are offline when I try to log in to my account from the Candy Crush Sega mobile app. Even though I am connected to the internet and logged in with my account, I can't log in with my Facebook account.
I can’t even log in to my account.
When I click to account help, it gives me ameessge: forbidden ????
Hi and Welcome to the King Community
Sorry to hear your game isn’t connecting… A quick check can usually fix it: 1️⃣ Make sure you’re connected to a stable Wi-Fi or mobile network. 2️⃣ Close the game completely and reopen it. 3️⃣ If it still doesn’t connect, try restarting your device.
If none of that helps, please reach out to Player Support through your game:
This way our Player Support Team will assist
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Hi everyone 👋 When you open a level, you can see the level objectives before you start playing. For example: clearing jelly, collecting ingredients, or completing candy orders. We're curious about how you use that information. Do you look at the level objectives before starting a level? And if you do, does it help you…
Hi everyone! Over the years we’ve received some really heartwarming messages from players who want to celebrate someone special in their lives. Sometimes it’s a mother who has been playing for years, a grandparent who just reached an incredible level milestone, or a friend who never misses a daily level. And we love…
It’s happening.. Candy Crush Saga All Stars 2026 is officially here and you are part of it 🥳 This is the moment where everyday players step onto the biggest stage in Candy Crush Saga, collecting blue Candies, climbing leaderboards, and competing for a share of $1,000,000 USD. If you’ve been waiting for your shot, this is…
