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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
The account is the same on old and new phones but new phone put me back to level 11! I’m on 7183!
How do I fix this?
Hi there, I can see that we have gotten back to you regarding your progress. Please follow the instructions we shared in order to get your progress back.
Have a nice day!
I have now sent 2 emails, have logged out and in with Apple and now for some weird reason I'm on level 21. Before I sent my old phone in, I took some screenshots of where I was for proof and backup if needed. No response yet.
Thanks for your quick reply :).
Hi and Welcome to the King Community
The Gold Bars and Levels do sync across all platforms in all games, but the Boosters do not sync between devices.
Please email Player Support Team so they can take a look in your game.
You can also email them from here:
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I saved up my gold bars to purchase 6 hours of unlimited lives and it is no longer giving me that option. What the heck?!!!
Would you please quit using the temu apps, every time I watch add it kicks me out. It's getting very frustrating to play. I'm not going to keep playing untill they stop. And if you choose to keep using the adds, I will delete the game. Thank you, theresa
Candy
I cant play level 10611, because yellow candy not come, its seems like software glitch. Please fixed it
No yellow candies appear and the level cannot be passed
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
