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The account is the same on old and new phones but new phone put me back to level 11! I’m on 7183!
How do I fix this?
Hi there, I can see that we have gotten back to you regarding your progress. Please follow the instructions we shared in order to get your progress back.
Have a nice day!
I have now sent 2 emails, have logged out and in with Apple and now for some weird reason I'm on level 21. Before I sent my old phone in, I took some screenshots of where I was for proof and backup if needed. No response yet.
Thanks for your quick reply :).
Hi and Welcome to the King Community
The Gold Bars and Levels do sync across all platforms in all games, but the Boosters do not sync between devices.
Please email Player Support Team so they can take a look in your game.
You can also email them from here:
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
