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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
The account is the same on old and new phones but new phone put me back to level 11! I’m on 7183!
How do I fix this?
Hi there, I can see that we have gotten back to you regarding your progress. Please follow the instructions we shared in order to get your progress back.
Have a nice day!
I have now sent 2 emails, have logged out and in with Apple and now for some weird reason I'm on level 21. Before I sent my old phone in, I took some screenshots of where I was for proof and backup if needed. No response yet.
Thanks for your quick reply :).
Hi and Welcome to the King Community
The Gold Bars and Levels do sync across all platforms in all games, but the Boosters do not sync between devices.
Please email Player Support Team so they can take a look in your game.
You can also email them from here:
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I have played this level several times and only received a few yellow candies when playing! I even used my coins to buy more turns (35) and I still had that many yellow left! Please see attached picture. What is going on?! I lost my super charger and was kicked out of the bonus event because I lost a life!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
I cannot get pass level 12,613. This is another level that is going to require MANY bars, if you're willing to use them. Maybe there's a "trick", to get pass this level? If so, please pass along any helpful info!
How can i beat level 10400 without booster and gold bars please help
i noticed someone else is using my account, how can i disconnect the other account
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
