Candy Crush Saga

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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Regain old account

Hi, I’m unable to receive my password reset email for my King account. The site says an email has been sent, but nothing arrives in my inbox or spam.

My registered email is: greeshmas225@gmail.com

I recently reinstalled Candy Crush and want to recover my old account and progress. Please help me regain access to my account.

Device: [Android]

Game: Candy Crush Saga

level: 2252

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can take a look in your game.

You can also email them from here:

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Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can take a look in your game.

You can also email them from here:

Game froze
hi my game froze in the middle of beating five seasons in first place and I couldn’t move forward I lost all progress after having to quit the app and had to start all over againn
golden bars
Since a couple of days ago, i had 94 (or 93) golden bars. All of the sudden, i realized just yesterday that i have left only 4 though i never used any of the 94 for any reason. Neither for extra moves or for any kind of purchase. Please check my account/profile and restore the amount of bars i should have. Thank you
Weekly Challenge
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
For gift card no and pin no
I need my gift card no and pin no
Level 11297
this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…