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facing an issue. After the advert it goes ot back page automatically with no reward, this is happening for the last one week. I had to use ally bars almost 400 with no respite
There are 3 ads , when I just complete the first one it either does not allow me to close this making me to press the back button and if it does then it automatically cancels all ada and goes to use gold coins option
Hi @vinshine 👋
Thanks for letting us know! I just want to understand a bit better what’s happening so we can share it with the team.
When you say the ad finishes and the page goes back automatically, does it:
Also, does the ad itself play fully to the end, or does it stop halfway?
There are a few different versions of ads being tested right now (some players get one ad, others can watch up to three for extra moves), so your details will really help us figure out what’s going wrong.
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I need my gift card no and pin no
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
Since a couple of days ago, i had 94 (or 93) golden bars. All of the sudden, i realized just yesterday that i have left only 4 though i never used any of the 94 for any reason. Neither for extra moves or for any kind of purchase. Please check my account/profile and restore the amount of bars i should have. Thank you
this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.
hi my game froze in the middle of beating five seasons in first place and I couldn’t move forward I lost all progress after having to quit the app and had to start all over againn
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
