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facing an issue. After the advert it goes ot back page automatically with no reward, this is happening for the last one week. I had to use ally bars almost 400 with no respite
There are 3 ads , when I just complete the first one it either does not allow me to close this making me to press the back button and if it does then it automatically cancels all ada and goes to use gold coins option
Hi @vinshine 👋
Thanks for letting us know! I just want to understand a bit better what’s happening so we can share it with the team.
When you say the ad finishes and the page goes back automatically, does it:
Also, does the ad itself play fully to the end, or does it stop halfway?
There are a few different versions of ads being tested right now (some players get one ad, others can watch up to three for extra moves), so your details will really help us figure out what’s going wrong.
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Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
I reach 21 twice and did get a reward. I also passed a level and it said I did. i used my 10 gold bars to extend the play and used my flying saucer
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
