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socratis78

I notice today that when I try to take some extra help by watching ads,I see them but I don’t take the extra help! It’s something that is very annoying an if there is no solution in this in the next hours,I will delete the game…

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MountainMom

Hello @socratis78 and Welcome to this King Community!

Most complaints we get from players is because they don't get video ads for extea help, so your comment is a surprise. As you progress to more difficult levels, you might appreciate seeing the video ads. Of course, if you experience a faulty or misleading ad, you can report it to the Ad Quality Team. I hope you will continue to play Candy Crush Saga for fun.