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I play Candy Crush on my PC and 4 purchaes made on 4th November have not been received (total of 50 gold bars) but money has been taken from my account. When will the purchases be received please?
I did a purchase, but I did not recieve it
Hi PummyRaj,
I play candy crush saga on my PC using Windows 10 not on any mobile device. I am not looking to get a refund, I just want the 50 gold bars I have paid for thanks.
Hello @juliedeng🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the purchases in your game!
Reporting the purchase issue varies with the device we are using! If you are using mobile device, you can send your complaint directly from your device App. Please select the device you are using from below options and follow the suggestions⬇️
If you have any other questions, please let us know🍫🍬🍫
Use this form.
So I need to attach 4 email receipts and how/where do I do this in Support please?
Find and download a receipt of your purchase, then take it to support.
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
