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I play Candy Crush on my PC and 4 purchaes made on 4th November have not been received (total of 50 gold bars) but money has been taken from my account. When will the purchases be received please?
Hi PummyRaj,
I play candy crush saga on my PC using Windows 10 not on any mobile device. I am not looking to get a refund, I just want the 50 gold bars I have paid for thanks.
Hello @juliedeng🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the purchases in your game!
Reporting the purchase issue varies with the device we are using! If you are using mobile device, you can send your complaint directly from your device App. Please select the device you are using from below options and follow the suggestions⬇️
If you have any other questions, please let us know🍫🍬🍫
Use this form.
So I need to attach 4 email receipts and how/where do I do this in Support please?
Find and download a receipt of your purchase, then take it to support.
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See guys game developer can have option to sustain the Ad inside the game. Without Ad for rewards or lives, this game is not interest to play. Since I crossed 8k plus levels. My personal opinion is Ad for rewards create interest to play and move on to next level. So please I am requesting to make Ad appear into my game and…
I've been getting burned alot lately. When I'm out of moves & I choose to watch the ads for bonus moves & such,when I get to the 3rd & most important bonus,the ad pops up,but it has the arrow that spins in circles on it. I'm unable to watch the ad & therefore lose out on the bonus. This has caused me to lose races,streaks…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Please help any adavaces 🫠
I cancelled and installed again the app and level 12050 completely changed! this sounds crazy
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
