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It's locked and I haven't received the reward.
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You can also try restarting the game and then clicking on the padlocks. If it doesn't work, restart the game, play one level and then click on the padlocks.
If nothing works, you will have to reach out to Player Support, I'm afraid @Me .
I mean, it works with playing. I'm fine.
The problem might recur, or it might be fixed with "Play Now"; it should work perfectly for me. Thank you very much.
I played and unlocked the locks, received one, then locked the second one. It might come back; I don't know if it's a system issue or a bug. Thank you very much for your cooperation.
I tried pressing the locks, but it didn't respond.
Have you tried clicking on the padlocks? This is a known issue, and chances are that you will be able to claim the reward despite it appearing locked by clicking on the padlock.
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
